Skip to main content
ExperiaGlobalBack to Home
Legal Documentation

Privacy Policy

Effective Date: October 1, 2026•Last Updated: October 2026• SOC-2 Type II Certified

Executive Privacy Commitment

ExperiaGlobal (“we”, “our”, or “us”) provides an enterprise-grade performance marketing intelligence and cookieless cross-channel attribution operating system. We built our infrastructure from the ground up to prioritize first-party data ownership, privacy-by-design, and zero third-party cookie reliance. We do not sell personal data, nor do we broker user data to external data aggregators.

1. Information We Collect

In delivering marketing intelligence, campaign anomaly diagnostics, and algorithmic attribution, ExperiaGlobal collects and processes information on behalf of our enterprise customers (“Clients”):

  • Account & Identity Data: Client contact details, names, work emails, company names, billing metadata, and authorized credential access for platform administrators.
  • Ad Network API Telemetry: Read-only aggregate campaign data, ad spend, impressions, click events, bid tiers, and creative performance ingested via official APIs (Google Ads, Meta CAPI, TikTok Ads, YouTube, Amazon Ads, and LinkedIn Ads).
  • First-Party Event Telemetry: Server-to-server transaction data, order IDs, pseudonymized SHA-256 hashed customer identifiers, product SKUs, and checkout values transmitted directly from Client e-commerce stores (e.g., Shopify, custom warehouses).
  • Technical & Diagnostic Telemetry: Anonymized browser agent strings, zero-IP synthetic timestamps, and aggregated network latencies used solely for incrementality testing and bot filtration.

2. How We Use Collected Data

We process information strictly in accordance with client instructions and applicable data protection regulations (including GDPR, UK GDPR, and CCPA/CPRA). Our use cases include:

  • Synthesizing multi-touch Shapley-Markov attribution models to calculate true marginal ROAS.
  • Detecting creative fatigue, budget leakage, and cannibalized branded search traffic.
  • Automating cross-network bid caps and budget pacing within client-configured risk guardrails.
  • Preventing ad fraud, invalid traffic (IVT), and duplicated platform conversion claims.
  • Maintaining service uptime, platform diagnostics, and system resilience.

3. Cookieless Architecture & First-Party Privacy

ExperiaGlobal does not place cross-site third-party tracking cookies on end-user browsers. All attribution computations utilize first-party server-side events, client-owned tokens, and mathematical synthetic control group modeling. This ensures resilience against browser cookie depreciation while maintaining uncompromising compliance with global ePrivacy directives.

4. Data Sharing & Third-Party Disclosure

We maintain a strict zero-sale policy. We do not sell, rent, or trade client personal or commercial data. Information is only disclosed under the following controlled circumstances:

  • Authorized Infrastructure Providers: Top-tier cloud infrastructure partners (such as AWS and Google Cloud Platform) operating under strict Data Processing Agreements and SOC-2 governance.
  • Ad Network Interoperability: When directed by Client configuration (e.g., transmitting verified conversion signals back to Meta Conversions API or Google Enhanced Conversions).
  • Legal Requirements: If compelled by lawful court order, regulatory subpoena, or applicable statutory mandate.

5. Data Security & Storage Standards

ExperiaGlobal enforces enterprise-grade security protocols:

  • All data in transit is encrypted using modern TLS 1.3 encryption.
  • All data at rest is encrypted using AES-256 standard cipher suites.
  • Zero-trust IAM role segregation, multi-factor authentication (MFA), and annual penetration audits.
  • Dedicated tenant partition isolation to prevent multi-tenant data bleed.

6. Global Data Residency & International Transfers

Client data is hosted within enterprise data centers located in the United States (US-East) or the European Union (Frankfurt), configurable at the tenant level. Where cross-border data transfers occur, we implement European Commission Standard Contractual Clauses (SCCs) and UK International Data Transfer Addendums.

7. Your Rights & Data Subject Requests

Depending on your jurisdiction, you may hold rights regarding your personal information, including:

  • The right to access, rectify, or erase your stored personal data.
  • The right to restrict or object to automated algorithmic processing.
  • The right to data portability in structured JSON formats.
  • The right to lodge a complaint with your respective supervisory authority.

To exercise any of these rights, contact our Data Protection Officer at privacy@experiaglobal.com.

8. Contact Us

If you have questions, feedback, or inquiries regarding this Privacy Policy or ExperiaGlobal's data governance practices, please contact our team:

ExperiaGlobal Inc.
Attn: Privacy & Data Protection Officer